St George's University Hospitals Bereavement Services

Bereavement Services at St George’s Hospital are available Monday to Friday during the hours of 10am – 4pm.

Telephone: 020 8725 3410

Website: www.stgeorges.nhs.uk

Wandsworth Bereavement Service

Providing one-to-one bereavement counselling for residents of the Borough of Wandsworth.

Telephone: 020 7223 3178

Website: www.wandsworthbereavement.org.uk

Email: enquiries@wandsworthbereavement.org.uk

Cruse Bereavement Care

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. We offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people.

National Helpline: 0808 808 1677

Website: www.cruse.org.uk

Are you a Carer?

A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support.

To register as a carer, please complete our Register a Carer form.

Wandsworth Carers' Centre

We support Carers in their caring role, to have a life outside of caring and to have a voice. With offices in both Wandsworth and Balham, we are able to deliver our services to the Borough.

Facebook: Wandsworth-Carers-Centre

Telephone: 020 8877 1200

Website: www.carerswandsworth.org.uk

Email: info@wandsworthcarers.org.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

The Side Effects of Vaccines - How High is the Risk?

In this video, Kurzgesagt looks at how vaccines work and compares the impact of their side effects to the potential effect of the diseases they protect against.

View the Video 

Child Safeguarding

For information on who can provide support and who you should report a concern to, please click here to access our Safeguarding Children leaflet

The signs of serious illness in Children

Call 999 or go to A&E if your child:

– has a stiff neck
– has a rash that doesn’t fade when you press a glass against it
– is bothered by light
– has a fit (febrile seizure) for the first time (they can’t stop shaking)
– has unusually cold hands and feet
– has pale, blotchy, blue or grey skin
– has a weak, high-pitched cry that’s not like their normal cry
– is drowsy and hard to wake
– finds it hard to breathe and sucks their stomach in under their ribs
– has a soft spot on their head that curves outwards (bulging fontanelle)

Beat It

Beat It is a fun and educational free programme all about getting active, trying new activities and leading a healthy lifestyle. The sessions are for all children aged 5-18 years who are above a healthy weight, and a parent/carer must attend with them.

Telephone: 020 8871 8386

Website: www.wandsworthccg.nhs.uk

Email: activelifestyles@wandsworth.gov.uk​

Chicken Pox

Chickenpox is a mild and common childhood illness that most children catch at some point.

More information: www.nhs.uk

Slapped Cheek Syndrome

Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks.

More information: www.nhs.uk

Headlice

Head lice are tiny insects that live in human hair. They’re particularly common in children.

More information: www.nhs.uk

Childhood Illness Guide

From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions.

More information: www.nhs.uk

Fever in Children

A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever.

More information: www.nhs.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Child Vaccination Schedule

You can view the NHS Childhood Vaccine timeline on the NHS website: www.nhs.uk

Hand Foot and Mouth Disease

Hand, foot and mouth disease is a viral infection that can affect young children.

More information: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from: www.nhs.uk

Wandsworth Learning Disabilities Network

The Wandsworth Learning Disabilities Network (WLDN) is a network for adults with learning disabilities, learning difficulties and their carers. It is for people who want to speak up about the services they are receiving and to help improve services for people with learning disabilities.

Telephone: 020 8516 7764

Email: ldproject@wandcareall.org.uk

The Sunflower Cafe

The Sunflower Café is a monthly gathering where people with dementia, their carers and friends can access information and support, share experiences, take part in mood-lifting activities such as sing-alongs, or simply enjoy a cup of tea and a chat with others in a similar situation.

Telephone: 020 8877 0033

Website: www.wandsworth.gov.uk

Email: wandsworth@alzheimers.org.uk

Location:
The Platt Centre,
22 Felsham Rd,
Putney
SW15 1DA

Together (Wandsworth - Your Way)

Your Way is a service from the mental health charity Together, which offers services to help people who are experiencing mental health issues.

Telephone: 07874 235 865

Text: ‘your way’ and then your message to 82727 (changed at your standard network rate).

Website: www.together-uk.org

Email: wandsworthyourway@together-uk.org

Location:
Heathbridge Medical Centre,
125 Upper Richmond Road,
Putney,
London SW15 2TL

Tooting Graveney Day Care Centre

Tooting Graveney Day Care is a day centre which provides activities and opportunities for learning and sharing, growth, fitness, and socialising for people in Wandsworth.

Telephone: 020 3602 8251

Website: www.wandsworth.gov.uk

Email: tooting.graveney@yahoo.co.uk

Location:
14-16 Lynwood Road
London SW17 8SA

Tooting Neighbourhood Centre

Tooting Neighbourhood Centre offers services and support for the local community, such as home care, respite for carers, a mental health club, and other help for older and disabled people.

Telephone: 020 8767 1619

Website: www.nta-tnc.co.uk

Email: info@nta-tnc.co.uk

Location:
28 Glenburnie Road,
Tooting,
London  SW17 7PY

Wandsworth Asian Women's Association

Wandsworth Asian Women’s Association offers a drop-in service every Tuesday and Wednesday for elderly Asian women who want to meet up with others.

Telephone: 020 8875 9465

Website: www.wandsworth.gov.uk

Email: wandsworthasianwomen@gmail.com

Location:
Mantle Court,
Mapleton Road,
London SW18 4AU

Wandsworth Carers' Centre - Coffee Club

The Coffee Club meets on the 3rd Friday of the month from 10:30am to 12:30pm and is open to all carers linked with Wandsworth Carers’ Centre, no matter who you support.

Telephone: 0208 675 0811

Website: www.carerswandsworth.org.uk

Location:
46 Balham High Road,
London SW12 9AQ

COVIBOOK - Reassuring children about coronavirus

Here you can download COVIBOOK, an explainer in the form of a story to reassure children under the age of 7 about coronavirus.

Child Friendly Explanation of Coronavirus – PDF

The short book has been produced by the Mindheart Foundation and translated into 25 languages. All editions are available on their website:

https://www.mindheart.co/descargables

Educational Websites for Local Children

We know how difficult it is for parents and children during this time. The websites below provide useful material to teach and entertain children:

Girl Guides – www.girlguiding.org.uk

Scouts – www.scouts.org.uk

Natural History Museum – www.nhm.ac.uk

BBC Bitesize – www.bbc.co.uk/bitesize

Liverpool War Museum – www.liverpoolwarmuseum.co.uk

Imperial War Museum – www.iwm.org.uk

BBC Teach – www.bbc.co.uk/teach

IMPORTANT - Isolation Advice

Current guidance is as follows:

If one person becomes unwell, they should self-isolate for seven days. If they live in a household, they must isolate for up to 14 days.

The example below is an easy way to explain this:

A four-person household contains a mother, father, son and daughter.

If the mother develops a continuous cough and high temperature, she should stay at home for seven days. The rest of the household needs to stay at home for 14 days.

Three days later, the daughter becomes ill. She needs to stay at home for seven days before being able to return to normal if she no longer has symptoms. The father and son do not develop symptoms and so must complete 14 days isolation before returning to normal.

For more information, please visit www.nhs.uk.

COVID Symptom Tracker

The COVID Symptom Tracker is an app created by doctors and scientists at King’s College London, Guys and St Thomas’ Hospitals working in partnership with a health science company called ZOE Global.

The app will be used to study the symptoms of COVID-19 and track the spread of the virus. No analysis or data from the app is shared with anyone except researchers at King’s College London and the NHS.

To download the app, or for more information, please click here.

IMPORTANT – Coronavirus and medication

There have been some reports that people taking certain types of medication for high blood pressure may be at higher risk if on drugs called ACE inhibitors or ARB drugs. The evidence now suggests that they may even be protective with coronavirus so please do not stop taking any medication unless advised to do so by your doctor.

Current guidance is that it is best to take paracetamol for any pain or unbearable fever and not ibuprofen or other anti-inflammatory medication which may worsen coronavirus symptoms rather than help.

Please do not panic when ordering repeat prescriptions. In the same way we should think of others and not panic-buy food, there is plenty of supply but we need to use our medicines appropriately and not stockpile or over-order.

All prescriptions must now be requested via the Electronic Prescribing Service and will be sent to your designated pharmacy. Prescriptions are not to be collected at the surgery.

If you need help ordering your prescriptions electronically, please see your local pharmacist who will be happy to help

Staying Mentally Healthy During Coronavirus

Please click here for a guide to staying mentally healthy during Coronavirus compiled by Wimbledon College. This offers useful ideas that might help in this time of heightened anxiety and during novel challenges such as self-isolation.

NHS Volunteer Responders

The NHS is looking for volunteers to help up to 1.5 million people who have been asked to shield themselves from Coronavirus because of underlying health conditions. You can sign up quickly and easily at goodsamapp.org/NHS to become an NHS Volunteer Responder. All volunteers will need to undertake training and background checks that are appropriate to the roles that they register for.

Your guide to decisions about cardiopulmonary resuscitation (CPR)

Most of us don’t want to think about what happens in our last years of life but, in the current uncertain times of a COVID-19 pandemic, we encourage everyone to read this leaflet, which has been created to help you to make informed decisions before having a conversation with a health professional about cardiopulmonary resuscitation (CPR).

EngageMerton

EngageMerton aims to relieve the suffering caused by drug and alcohol misuse through specialist complex psychosocial non-residential treatment.

Telephone: 0208 687 4598

Website: www.cdars.org.uk

Email: info@cdars.org.uk

WCDAS (Wandsworth Consortium Drug & Alcohol Service)

Free and confidential service for Wandsworth residents aged 18 years and older.

Telephone: 0203 228 8080

Website: www.wcdas.com

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Wellbeing Service

This service is for patients who are suffering from a variety of difficult feelings like anxiety, panic or depression.

Anxiety can have physical symptoms but is based on fear or a worry that you cannot understand or manage. The feelings can be strong. Panic attacks are one manifestation of this where you feel a racing heart of other symptoms in your body like feeling faint or dizzy or nausea or stomach cramps or other random aches and pains.

Depression can have a variety of reasons but it means your energy is low and you have very little motivation or you are tearful more often than is usual. The reasons for this are generally to do with your life situation either present or past and you could be experiencing this at work, in a relationship or in a new challenge in life. The key generally to feeling better is to try and understand and give a shape to why you may be feeling like this.

The Wellbeing Service is there for you to discuss your concerns and we can then decide what the best course of action may be. This may involve a change of lifestyle like doing something differently in your life. We may look at some techniques, websites or reading which may be of help or think about counselling services or a group. The other option may be medication depending on how debilitating your feelings may be.

If you would like to meet one of us to discuss your concerns then please fill in the Wellbeing Service Patient Questionnaire and make an appointment either via the practice or online for an initial meeting.

The completely confidential questionnaire is sent directly to the Senior Counsellor if completed online. Alternatively, it is perfectly acceptable to print it off, fill it in and bring it with you to your first appointment.

Helpful Resources

A reading list consisting of self-help resources for anyone to use.

Take a look at our reading list.

Talk Wandsworth – Free Wellbeing Workshops

The Wellbeing Team at Talk Wandsworth is now offering a variety of free wellbeing workshops designed to support your specific needs. The workshops run regularly throughout the year. Please see our poster for further information.

Talk Wandsworth (Talking Therapies/IAPT)

We can help if you are experiencing anxiety or stress, depression, bereavement or loss, sleep difficulties, anger issues, obsessive compulsive disorder, phobias, eating disorders and many other everyday problems.

Facebook: swlstg

Twitter: @talkwandsworth

Telephone: 0203 513 6264

Website: talkwandsworth.nhs.uk

Email: talkwandsworth@swlstg.nhs.uk

Wandsworth Mental Health Learning Disability Team

This service caters for clients in the Borough of Wandsworth who have a learning disability with underlying mental health problems and other complex needs/challenging behaviour.

Website: www.swlstg.nhs.uk

Email: chineze.olinze-shote@swlstg.nhs.uk

Big White Wall

Big White Wall is an online mental health and wellbeing service offering self-help programmes, creative outlets and a community that cares. When you’re dealing with everyday stressors or major life events, we’ll help you get through it.
This service is available free of charge if you are a Wandsworth resident.

Website: www.bigwhitewall.com

Wandsworth Mind

Wandsworth mind’s new hub, across the road from Trevelyan House at 201-203 Tooting High Street, work with any anyone living in Wandsworth who has been affected by mental illness.

Telephone: 020 7259 8100

Website: www.bwwmind.org.uk

Sunshine Recovery Cafe

The Sunshine Recovery Café is open to adult residents of South West London (18+) who perceive themselves, or are at risk of moving into mental health crisis. It offers a constructive and non-clinical alternative to A&E or admission to hospital.

Telephone: 07908 436 617

Website: www.sunshinerecoverycafe.org

Location: The café is based within EngageMerton (which is run by CDARS) premises:

296a Kingston Road
London
SW20 8LX

Crisis Line

If you are a patient or caring for a patient who is cared for by the mental health service at Springfield Hospital, call your care coordinator or call the crisis line.

Main switchboard: 0208 682 6000

For out of hours and weekends: 0800 028 8000

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Re-Engage

Re-engage is a national charity (previously known as Contact the Elderly) committed to bringing older people together into social groups at a time in their lives when their social circles are diminishing.

As the ageing population continues to grow, so does the epidemic of loneliness among older people. Social isolation and loneliness can have mental and physical health implications. Re-engage is committed to tackling this problem by helping older people to re-engage with their communities through regular face-to-face contact.

Telephone: 0800 716543

Email: info@reengage.org.uk

Playlist For Life

Playlist for Life taps into a recognised phenomenon: personally meaningful music has the ability to improve life for people with dementia, their family and their carers. The charity advocates access to personal music for everyone with dementia.

Facebook: playlistforlifeUK

Twitter: @PlaylistForLife

Telephone: 0141 404 0683

Website: www.playlistforlife.org.uk

Email: info@playlistforlife.org.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 169 2081

Website: www.ageuk.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Wandsworth Wellbeing Hub

The Wandsworth Wellbeing Hub is a free and impartial NHS service which aims to help patients and the public to find organisations and services to support their health and wellbeing needs.

Telephone: 020 8812 6700

Website: www.wandsworthccg.nhs.uk

Email: wandsworthccg@swlondon.nhs.uk

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 169 2081

Website: www.ageuk.org.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Asthma UK

Our small team of asthma expert nurses is here to support people with asthma, their families and friends, and healthcare professionals.

You can call the helpline from Monday to Friday between 9am and 5pm to speak to a specialist asthma nurse for any queries for children and adults.

Helpline: 0300 222 5800

Website: www.asthma.org.uk

How to use your inhaler: www.asthma.org.uk/advice/inhaler-videos

British Lung Foundation

Our aim is always to improve care – and to prevent, treat and cure lung diseases. Our helpline, support groups, web community and easy-to-understand information offer vital hope and support.

Helpline: 03000 030 555

Website: www.blf.org.uk

Diabetes UK

Get specialist information and advice on all aspects of living with diabetes. Call us for answers, support or just to talk to someone who knows about diabetes.

Telephone: 0345 123 2399

Website: www.diabetes.org.uk

Information in other Languages: www.diabetes.org.uk/Other_languages

The Veterans’ TIL Service

The Veterans’ Mental Health Transition, Intervention and Liaison (TIL) Service (formerly known as London Veterans’ Service (LVS)) is a free NHS mental health service for all ex-serving members of the UK Armed Forces and service personnel who are making the transition to civilian life.

If you are a veteran, you can refer yourself to the service: to do so, or for more information, please visit: www.veteransservicelse.nhs.uk

Contact

Contact is a collaboration of military charities working with the NHS and the Ministry of Defence. The group aims to help the Armed Forces community access mental health and wellbeing support and provides multiple voluntary group contacts for anyone affected by PTSD.

Website: www.contactarmedforces.co.uk

New Parent's Guide

Please download our New Parent’s guide.

My Maternity Journey

Having a baby is a huge moment in a woman’s life. Your local NHS
would like to make sure you get the maternity care you want, in the
place you want, whenever possible.

This leaflet summarises the main options available to you in south west
London and will help you decide your preferences

Download: My Maternity Journey in South West London leaflet

Community Midwives

There are five community teams, which cover designated areas of Wandsworth and Merton. To find your nearest team please visit St George’s University Hospital website.

Diet and lifestyle during Pregnancy

Please see the following leaflet for information on diet and lifestyle during pregnancy. It gives advice on diet, vitamins, pets and many more things.

Website: patient.info

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Red Cross: Borrow a wheelchair

Borrow or hire a wheelchair from the British Red Cross for a single trip or for short-term use.

Website: www.redcross.org.uk

Dial-a-Ride

Dial-a-Ride is TfL’s free door-to-door service for those with permanent or long-term disabilities.

Telephone: 0343 222 7777

Website: tfl.gov.uk

Email: dar@tfl.gov.uk

First Contact Practitioner

We host a First Contact Practitioner service at our Trevelyan House site. This service is for patients who are suffering from joint or muscle pain. If you have a problem that affects your neck, back, joints or muscles you are able to directly see a First Contact Practitioner (FCP) instead of a GP. Appointments for this service can be made online or by contacting reception.

Get U Better

For new and recurring back pain, the free getubetter app offers a managed back pain recovery programme, including a symptom checker, self-management advice and video exercises. Click here to register for your unique access code.

South West London Sexual Health

Find local sexual health clinic locations and opening times; as well as useful details on STIs (including treatment), contraception and accessing emergency contraception.

The nearest sexual health clinic is located on the 1st floor of 160 Falcon Road, SW11 2LN (next to Clapham Junction station). There are also clinics available in Mitcham, Wimbledon and Twickenham. To find more local sexual health clinic locations and opening times, as well as useful details on STIs (including treatment), contraception and accessing emergency contraception, please visit: shswl.nhs.uk

You can register for a home testing kist against STIs. Appointments can be booked online for this service.

Telephone: 0333 300 2100

Website: shswl.nhs.uk

Book an appointment online: swlondon.lilieonline.idoxcloud.com

Register online for a free STI home testing kit: www.shl.uk

Croydon Sexual Health Centre

The Croydon Sexual Health Centre provides a free, comprehensive and confidential sexual health service.

Website: www.croydonhealthservices.nhs.uk

Getting it on

Information and services for 13-19 year olds on sexual and mental health issues, drugs & alcohol and relationship problems.

Website: www.gettingiton.org.uk

Sexwise

Sexwise give you honest advice about contraception, pregnancy, STIs and pleasure.

Twitter: @sxwise

Website: sexwise.fpa.org.uk

Streatham Hill Centre Sexual Health Clinic

Streatham Hill offers the following services:

• Advice and information
• Check-ups for sexually transmitted infections (STIs)
• Contraception (including emergency contraception)
• Free condoms and lubricants
• General sexual health walk-in service
• HIV testing (including one minute tests)
• Pregnancy advice
• Treatment for infections

Telephone: 020 3049 4006

Website: www.guysandstthomas.nhs.uk

Spectra

Spectra work with all people, often from diverse and marginalised communities, empowering positive, informed choices about health, including sexual health, emotional resilience and wellbeing, and as well as working with people to combat isolation and risk.

Twitter: @Spectra_London

Telephone: 0800 587 8302 or 020 3322 6920

Website: spectra-london.org.uk

Email: info@spectra-london.org.uk

National Sexual Health Helpline

If you would like to talk to someone about a sexual health issue, you can call the national sexual health helpline. Your call will be treated with sensitivity and in strict confidence. The Sexual Health Helpline is open from 9am-8pm, Monday-Friday.

Telephone: 0300 123 7123

Website: www.nhs.uk/oneyou

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Stop Smoking London

The aim of the Stop Smoking London website is to make it as easy as possible for Londoners to find the best way of stopping for them.

Twitter: @StopSmokingLon

Telephone: 0300 123 1044

Website: london.stopsmokingportal.com

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Walk 4 Life

Wandsworth Walk 4 Life is an accredited walking scheme that offers a series of free walks around the borough.

Telephone: 020 8871 6373

Website: enablelc.org/walk4life

Email: activelifestyles@wandsworth.gov.uk

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

Weight Watchers Wandsworth

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatcherslocal.co.uk